FAQs

It's simple! To take part in our Elevate Your PdM Program promotion, and qualify for a free TIS20+ MAX 9 HZ, Fluke-PTI120 9HZ 400C, Fluke-378 FC, or Fluke-393 FC, you will need to:

1. Purchase qualifying Fluke products, from authorised and participating distributors within the promotional period October 10, 2022 - December 30, 2022.
• A qualifying purchase of Fluke products means an item from the following list:

  Model	Part Number
  FLK-II900	5075603
  FLUKE-II900/FPC	5351352
  FLK-II910	5233904
  FLUKE-II910/FPC	5351365
  FLK-TI480-PRO 60HZ	4947326
  FLK-TIX580 60HZ	4842073

2. Visit the promotional website within 30 days of your purchase and complete the online claim form, with the following:
   1. Complete your personal details including full name, email address, cell phone, and delivery address, along with selecting your place of purchase.
   2. Upload an image of your itemised till receipt/invoice showing purchase of qualifying Fluke products. The receipt / invoice must also clearly show the retailer's name, receipt number and date of purchase. Only single transaction receipt / invoices will be accepted.
   3. Select your choice of a free Fluke item.
   4. Once the claim has been processed and verified your preferred item will be dispatched to the delivery address entered within 8 weeks.
   5. Please ensure you submit your claim no later than January 30, 2023, and within 30 days of the date of purchase.
   6. You may claim 1 time per receipt.

You must purchase from an authorised distributor, you can find your nearest seller here; https://www.fluke.com/en-ca/where-to-buy

Yes, you will need your receipt in order to claim your free item. Please keep your original itemised till receipt until you have received your free item as it may be required for further verification.

Limit once (1) free gift per redemption; one (1) promotional redemption per invoice/proof of purchase.

After submitting your details on the promotion website, you will receive an email confirming whether your application was valid or invalid within 14 days.

Sorry to hear your receipt / invoice has been rejected. Please check the email you received for further instructions on how to rectify your claim.

Below is a list of possible reasons your claim may be rejected, but please email support@elevateyourpdmprogram.com for more information.

1. Duplicate claim: Receipts / invoices may only be used to claim once, regardless of the value of Fluke products purchased. Please ensure that your receipt / invoice has not already been used in a valid claim by someone else before attempting to resubmit your claim.
2. Incorrect date: Receipts / invoices are only valid if they are dated between October 10, 2022 through to December 30, 2021. Unfortunately, you will be ineligible if you purchased your Fluke products outside of these dates. Additionally, you must claim within 30 days of purchase.
3. Incomplete receipt / invoice: Unfortunately, some details were missing or unreadable on the image you provided. Please check the image you provided and ensure that the entire receipt is legible from top to bottom, including all four corners. For longer receipts, scan or take pictures in sections and select them all when uploading. Please make sure that the retailer name, date of purchase, receipt / invoice number and product are legible in your image(s).

Fluke and our partners take great care of your personal data. Your data will not be sold to third parties. This secure website, and the information you enter is supported by our approved data processing partner Promotions Interactive, who may need to contact you regarding your claim, to learn more, please visit promotionsinteractive.com. The Fluke dropshipping team will dispatch items for successful claims.

For full terms and conditions of the promotion please visit elevateyourpdmprogram.com/en-ca/terms

Please allow up to 8 weeks from your claim approval date, for your free item to arrive.

If it has still not arrived by this time please check your email for any messages from us, or please email support@elevateyourpdmprogram.com for assistance.